Your Adventure, Our Priority
At Makali Safaris, your journey isn’t just another trip—it’s a personal mission. From the first call to the final farewell,
we’re dedicated to creating a safari experience that’s seamless, safe, and deeply memorable.
Adventure booked—now meet the team
that makes it unforgettable.
Planning your East Africa safari? Our Customer Experience team is here to help with everything—from what to pack to easing any pre-trip concerns. Whether it’s your first safari or your tenth, we’ve got answers to all your questions and support every step of the way.
Check out our frequently asked questions below, and if you need more help, just reach out. At Makali Safaris, making your journey smooth and unforgettable is our top priority.
No two safaris are alike, and neither are our guests. We take pride in tailoring every itinerary to your unique interests, preferences, and pace. From family adventures to luxury escapes, our expert team crafts a personalized experience designed to make your dream safari truly unforgettable.
At Makali Safaris, we understand that timely communication is key to a smooth travel experience. Whether you have a quick question or need detailed advice, our team is dedicated to responding promptly and clearly. We’re here around the clock to ensure you get the support you need—when you need it most.
Your safety is our highest priority. From thorough health and safety protocols to carefully vetted guides and accommodations, we take every step to protect you throughout your East African safari. You can relax knowing that your well-being is in expert hands from start to finish.
We deeply appreciate every traveler who chooses Makali Safaris again and again. To show our gratitude, we offer exclusive benefits, special discounts, and personalized perks for our returning guests. Your loyalty means the world to us, and we’re committed to making each safari better than the last.
What we’re best at !
Round-the-Clock Emergency Help
We’re available 24/7 to assist with any unexpected issues while you’re on safari—your safety is always our top priority.Instant Support via Call or Chat
Need answers fast? Our friendly team is just a message or call away to assist you at any stage of your journey.Expert Pre-Trip Advice
From visa requirements to safari essentials, we offer hands-on guidance to make sure you’re fully prepared before departure.

Real-Time Support on Safari
Once your journey begins, we’re right there with you—ready to assist with logistics, special requests, or changes along the way.All-in-One Planning Tools
Stay organized and stress-free with access to your itinerary, travel tips, and updates through our easy-to-use mobile platform.Proven Guest Satisfaction
With glowing reviews from travelers worldwide, our commitment to service excellence speaks for itself—just ask our happy guests.