Trip Terms & Conditions
Important Information Before You Travel with Makali Safaris
Booking Terms: What You Need to Know Before You Travel
At Makali Safaris, your privacy and trust are extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, visit our website, or book a safari in East Africa. We are committed to being transparent, responsible, and respectful of your personal data in compliance with the UK Data Protection Act 2018, the European Union’s GDPR, and other applicable international privacy regulations.
1. What Personal Information We Collect
When you interact with Makali Safaris, we may collect the following types of personal data:
+ Full name and contact details (email, phone number, address)
+ Date of birth, gender, and nationality
+ Passport and visa information
+ Travel itinerary, preferences, and destination data
+ Medical or dietary requirements (where applicable)
+ Emergency contact details
+ Travel insurance and payment information
+ Information provided in reviews, feedback, or surveys
+ Employment-related information if you apply for a job with us
2. How We Use Your Information
We use your personal information to:
+ Plan, confirm, and deliver your East Africa safari itinerary
+ Book accommodations, flights, transfers, and other travel services
+ Share necessary details with local providers and guides
+ Ensure safety, health, and emergency responsiveness
+ Offer customer service and post-trip support
+ Communicate updates, offers, or newsletters (with consent)
+ Improve our website, trips, and customer experiences
+ Comply with local and international regulations (e.g., immigration)
3. Community & Conservation Impact
Some of your information may help us:
+ Personalize your visit to local projects and Positive Impact initiatives
+ Track support for conservation and community programs across East Africa
4. Sharing Your Information
We only share your information with:
+ Trusted local service providers (e.g., safari guides, lodges, airlines)
+ Third-party service partners (e.g., payment processors, email systems)
+ Government or legal bodies, when required by law or for safety purposes
We never sell your personal information.
5. Data Transfers Outside the EEA
If you are located in the UK or EU, your data may be transferred outside the European Economic Area (EEA), especially to our operational teams in East Africa. We take all reasonable steps to ensure such transfers comply with applicable laws and offer adequate data protecti
6. Security of Your Information
Makali Safaris employs physical, digital, and administrative safeguards to protect your personal data. However, please note that no method of transmission over the internet is completely secure.
7. Cookies & Website Tracking
Our website uses cookies and similar tracking tools to improve your browsing experience, personalize content, and analyze usage. You may adjust your browser settings to disable cookies, but some features may not work as intended.
8. Your Rights
You have the right to:
+ Access, correct, or update your personal information
+ Request deletion of your data (subject to legal obligations)
+ Object to or restrict data processing in certain cases
+ Withdraw consent to receive marketing communications
+ Request a portable copy of your data
+ File a complaint with your local data protection authority
9. Retention of Personal Data
We retain personal data only as long as necessary for the purposes outlined in this policy or to meet legal, contractual, or regulatory obligations.
10. Contact Us
For any questions or to exercise your rights:
Email: privacy@makalisafaris.com
Mail: Data Privacy Officer, Makali Safaris, Mutaasa city kasangati, Bu52
11. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page, with the effective date clearly stated. We encourage you to review it regularly.
Makali Safaris is committed to ethical, respectful, and responsible handling of your personal information. Your trust allows us to create meaningful, secure, and unforgettable safari experiences across East Africa.
