Everything You Need to Know Before Your Safari
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Makali Safaris is compliant with COVID-19 Industry Protocols.
Whether you’re after luxury or traveling on a budget, we make safari costs clear—so you can plan the perfect adventure without compromising on experience.
Yes! At Makali Safaris, we offer affordable safari options that still deliver unforgettable wildlife experiences. From group tours to off-season travel, we’ll help you explore East Africa in a way that suits your budget—without missing the magic.
It means the safari price is based on two people sharing a room or tent—each with their own bed. If you’re traveling solo and prefer your own space, a single supplement may apply. Our team will always explain your options clearly, so you can choose what best fits your comfort and budget.
Makali Safaris has answers—from booking tips to destination insights—to help you plan your perfect East African adventure with confidence.
Absolutely! At Makali Safaris, your credit card and personal details are protected with top-level security measures. You can book with confidence knowing your information is safe and secure.
Yes, Makali Safaris offers Privately Guided Safaris — learn more about our private safari experiences.
Makali Safaris is a specialist travel agency offering tailor-made safari experiences across Africa. We partner with trusted lodges, camps, and airlines to plan every detail of your journey. When you book with us, we earn a commission from our suppliers—so our Our team combines firsthand destination knowledge with personalized support to craft unforgettable safaris, while our supplier partnerships help us maintain high standards and deliver seamless travel from start to finish.
Planning your African safari should be nearly as exciting as the adventure itself. Here’s a quick look at how our booking process works.
With over 25 years in the African safari industry, Makali Safaris specializes in creating personalized, once-in-a-lifetime journeys. Our expert team combines deep destination knowledge with trusted partnerships across Africa—luxury lodges, boutique camps, and top guides—to craft unforgettable safaris tailored to you. From first contact to your return home, we offer expert advice and 24/7 support every step of the way.
Absolutely! At Makali Safaris, your privacy and data security are top priorities. When you share your passport details with us, they are processed securely and stored in encrypted systems designed to protect against unauthorized access. You can trust us to handle your personal information with the highest level of care and confidentiality throughout your safari planning journey.
At Makali Safaris, we make booking your dream safari simple and secure. A deposit is required to confirm your reservation, with the balance due closer to your travel date. Our team will share your custom payment schedule and offer flexible options like credit cards and bank transfers. All payments are processed through secure systems to protect your financial information.
Once you book with Makali Safaris, we handle everything to ensure a smooth journey. You’ll receive a detailed confirmation with your itinerary, and our team will guide you every step of the way. From pre-departure tips to on-the-ground logistics like transfers, visas, and accommodations—we take care of it all. With trusted partners across Africa and expert support from start to finish, your safari experience is in safe hands.
At Makali Safaris, we know that travel plans can change. Our refund policy is designed to be fair and flexible, based on the terms of your specific itinerary. Since each safari involves different suppliers, cancellation terms may vary. Our team will clearly explain all refund details at the time of booking, including any applicable fees. If changes arise, we’ll work with you and our partners to find the best possible solution while ensuring a smooth experience.
Every safari booked through Makali Safaris is protected by our Money-Back Guarantee, giving you added peace of mind when you travel.
Our safari experts guide you every step of the way to ensure an unforgettable experience.
When traveling with Makali Safaris in East Africa, it’s important to respect local customs. Dress modestly, especially in rural or religious areas. Greet people warmly—handshakes and respectful titles are appreciated. Always ask permission before taking photos of individuals or sacred sites. Respect wildlife, follow your guide’s instructions, and avoid littering. These small gestures go a long way in enriching your safari experience and honoring local cultures.
Visa rules vary across East Africa, so it’s important to check requirements for each country on your itinerary. While some offer visa-free or visa-on-arrival options, others require advance applications. Makali Safaris provides guidance on current visa info, but we recommend confirming with relevant embassies to ensure a smooth, stress-free trip.
No, Makali Safaris handles all vouchers for you. We do recommend downloading or printing your itinerary to stay familiar with your daily schedule during the safari.
Your Makali Safari expert will send you a personalized link to view your custom itinerary. We recommend bookmarking it, as you’ll likely revisit it often while preparing for your adventure.
At Makali Safaris, we ensure seamless airport transfers to your lodge or camp. Whether by private safari vehicle or light aircraft for remote locations, we handle all the logistics so you can relax and enjoy the journey from the moment you land.
You may notice a miscellaneous entry on your e-ticket — this is added by our flights team to maintain access to your booking during your trip. It ensures we can quickly assist with any updates or changes if needed.
At Makali Safaris, we specialize in unforgettable East African adventures. Our expert team crafts custom itineraries across the region’s most iconic destinations:
Kenya: Witness the Great Migration in the Maasai Mara, explore Amboseli’s elephant herds with Mount Kilimanjaro in the background, and discover Samburu’s unique wildlife.
Tanzania: Journey through the legendary Serengeti, descend into the Ngorongoro Crater, and unwind on Zanzibar’s white-sand beaches.
Uganda & Rwanda: Trek through lush rainforests to encounter rare mountain gorillas face-to-face — a once-in-a-lifetime experience.
Whether you’re after classic safaris, luxury getaways, or gorilla trekking, Makali Safaris will design the perfect East African journey for you.
Online check-in opens 24 hours before departure. If your flights were booked through Makali Safaris, you won’t be able to access the ‘manage my booking’ portal directly — but our team is here to help. Feel free to reach out to your Makali travel expert with any flight-related questions or changes.
Stay connected on safari with tips on Wi-Fi and charging your devices.
Stay connected on safari with tips on Wi-Fi and charging your devices.
Yes, you can use your cellphone in most parts of East Africa, though signal may be weak in remote areas. It’s great for photos too—just bring a power bank for longer game drives.
When traveling to East Africa—especially Kenya, Tanzania, and Uganda—you’ll need a Type G plug adaptor, the same as used in the UK (three rectangular pins). Power is typically 220–240V. To stay powered throughout your safari, it’s best to bring a universal travel adaptor, especially if you’re visiting multiple countries.
Curious about safari safety in East Africa? Get essential tips and expert advice to enjoy your adventure with confidence.
At Makali Safaris, your safety in East Africa is important to us. Cities like Nairobi and Arusha are generally safe, but we recommend staying alert, using trusted transport, and avoiding unfamiliar areas at night. Our experts will guide you with up-to-date local tips for a smooth, secure journey.
Using Uber in East Africa is generally safe and convenient, especially in major cities like Nairobi, Kampala, and Dar es Salaam where the service is well-established. Makali Safaris recommends Uber or other trusted ride-hailing apps for quick city transfers.
While Uber includes safety features like GPS tracking, driver verification, and trip sharing, it’s still important to stay alert. Always double-check the driver and vehicle details before getting in, avoid traveling alone at night when possible, and keep your phone charged and connected.
For peace of mind, our team is always happy to recommend trusted transport options or arrange transfers on your behalf.
In East Africa, many popular tourist spots, markets, and dining areas are generally safe to explore on foot during the day. However, it’s wise to stay alert, avoid isolated areas, and use trusted transportation at night or in unfamiliar neighborhoods. At Makali Safaris, we’re happy to guide you on where and when it’s best to walk or ride.
In case of an emergency during your safari, Makali Safaris is here for you 24/7. You’ll receive a dedicated emergency contact before your trip, giving you access to immediate support whenever needed. Whether it’s medical help or safety concerns, our team is just a call away—committed to your comfort and peace of mind throughout your East African adventure.