Privacy & Cookie Policy - Makali Safaris

Last updated: June 2026. This policy applies to Makali Safaris and the website at makalisafaris.com.

Privacy Policy

We are committed to protecting your personal information. This policy explains what data we collect, why we collect it, and how we keep it safe.

Data We Collect

We may collect the following personal information:

Contact details: name, email address, phone number
Booking information: travel dates, group size, destination preferences, budget
Technical data: IP address, browser type, pages visited, time spent on site
Communication history: emails and messages you send us

How We Use Your Data

To respond to your enquiry and plan your tour
To process and manage your booking
To send you important trip information
To improve our website and services (analytics)
To send marketing emails if you have given consent (you may opt out at any time)

Data Sharing

We do not sell your personal data. We share data only where necessary:

With lodges, camps, and airlines to fulfil your booking
With permit authorities (UWA, RDB) to issue trekking permits
With analytics providers (Google Analytics) — anonymised data only

Data Retention

We retain booking and contact records for 7 years for tax and legal purposes. Analytics data is retained for 26 months. You may request deletion of your personal data at any time.

Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or loss.

Cookies are small text files placed on your device when you visit our website. We use the following categories of cookies:

Category	Purpose	Can be disabled?
Necessary	Session security, CSRF protection, cookie preference memory	No — required for the site to function
Analytics	Anonymous page-view tracking to understand which content is most useful	Yes — via our cookie banner
Marketing	Google Analytics 4 and Facebook Pixel for ad measurement	Yes — via our cookie banner

You can manage or withdraw your cookie consent at any time using the link below:

Your Rights

Under applicable data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict how we process your data
Data portability (receive your data in a machine-readable format)
Withdraw consent at any time where processing is based on consent

Contact

For any privacy-related enquiries or to exercise your rights, please contact us:

Makali Safaris
Mutaasa Kafeero, Bu52
Kampala, Uganda
info@makalisafaris.com

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